
15
15-8 z.one ultra and z.one ultra sp OPERATOR MANUAL
• If either component fails to start-up after these steps, contact ZONARE
Technical Support.
Scan Engine (Undocked) Fails To Power ON
• Remove the battery from the Scan Engine, and then press the battery charge
status button (on the label side of the battery) to ensure that a charge of
greater than 25% is available. If the battery charge is insufficient, replace the
battery or dock the
Scan Engine in the Cart and allow time to recharge the
battery.
• Disconnect the transducer from the Scan Engine (if attached) and then repeat
the attempt at powering
ON the unit.
• Dock the Scan Engine on the Cart and attempt to power ON the System. If the
Cart powers
ON, the problem is in the Scan Engine battery. Replace the
battery.
• If the Scan Engine still fails to power ON, contact ZONARE Technical Support.
System
Start-Up
Problems
Scan Engine (Undocked) Fails To Properly Boot
• Press the Power button on the Scan Engine to begin System boot.
• If the Scan Engine fails to boots properly, remove the transducer and try
again.
• If the Scan Engine still fails to boot properly, insert a System software installer
USB Memory Stick into the USB port on the rear of the
Scan Engine, and
perform a system software reinstallation process.
• If the Scan Engine still fails to complete the boot operation, contact ZONARE
Technical Support.
Peripheral
Problems
Peripheral(s) Fails To Power ON
• Check to ensure that AC power is applied to the Cart, and that the System is
powered
ON.
• Check the AC power cord connections to the peripheral.
• Press the power button on the peripheral to ensure it is powered on.
• If the peripheral fails to power ON after these steps, contact ZONARE
Technical Support.
Color or B/W Printer Fails to Print
• Verify that the Freeze button has been pressed to obtain a static image before
pressing the assigned print button (Print, etc).
• Check that the printer has paper available.
• Check that the printer has an operational color ribbon cartridge installed
(Sony UP-D25MD color printer)
• Ensure that the USB cable is properly connected between the peripheral and
the Cart.
• If the printer fails to print after these steps, contact ZONARE Technical
Support.
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