Quatech Audio/Video Capture USB 2.0 Spécifications télécharger pdf (Page 376)

15-10 z.one ultra and z.one ultra sp OPERATOR MANUAL

• If problem continues, call ZONARE Technical Support to verify DICOM option

has been purchased for this System.

Hardware Date

of Manufacture

ZONARE hardware serial numbers display the date of manufacture in the last

three characters. The format is YYM. For example, the serial number 01234C

12A

indicates the item was manufactured in January 2012 (YY = 12 = 2012; M = A =

January).

Send Log Files to ZONARE

IMPORTANT: If you detect a problem with the system, you can hold down Service

key on

QWERTY keyboard to force system to save log files. This is the only way

for

ZONARE to get log files for problems that are not crashes.

With this new feature, you have the option of entering text to describe the problem

to help Zonare engineers analyze the log files.

 To Send Log Files

NOTE: To disable this function, go to Figure 14-3, “User Diagnostics Panel |

Settings Screen,” on page 14-5 and uncheck the box for Display Service key log

info dialog.

1. Press and hold down Service key. System automatically stores the logs and

then beeps.

2. System will display the following dialog box:

Figure 15-1. User Log Information Screen

3. Type in a brief description of the problem you are having and click OK. System

will save ProbDescLog_[datestring].txt to logs directory with other files, and

system will submit FTP job to transfer logs including new ProbDescLog file.

NOTE: Go to “Settings” on page 14-5 for information on configuring system to send

log files via FTP.

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Quatech Audio/Video Capture USB 2.0 Spécifications Page 376